Delhaize America EDI: A Simple Guide for Suppliers
- Aug 25, 2025 / by Infocon Systems
Delhaize America, part of the global Ahold Delhaize Group, runs some of the most recognized supermarket brands in the U.S., including Food Lion and Hannaford. To keep such a large supply chain running smoothly, they rely on Electronic Data Interchange (EDI). If you’re a supplier, using EDI isn’t optional—it’s a must to do business with Delhaize America.
What is Delhaize America EDI?
EDI (Electronic Data Interchange) is the digital way of sending business documents between you and your retail partners. Instead of dealing with paper, email, or manual data entry, EDI automates the process. For Delhaize America, this means purchase orders, invoices, and shipping notices move quickly, accurately, and in the right format.
Key EDI Requirements for Delhaize Suppliers
When working with Delhaize, suppliers are expected to handle specific EDI documents, including:
- EDI 850 (Purchase Order): Delhaize's request for an order sent to you.
- EDI 856 (Advance Ship Notice (ASN)): Your shipment notification to Delhaize.
- EDI 810 (Invoice): Your invoice for goods shipped.
- EDI 997 (Functional Acknowledgment): Acknowledges you've received and processed Delhaize's EDI files.
These documents are required to adhere strictly to formats and time limits. For instance, the ASN must be transmitted in advance of your shipment arrival, lest you incur penalties.
Advantages of Being EDI Compliant with Delhaize
Getting compliant may feel like extra work at first, but the payoff is worth it:
- Quicker orders and payments since everything happens automatically.
- Less chargebacks and fees when you provide accurate, timely information.
- Improved inventory visibility for you and for Delhaize.
- Stronger partnerships built on reliability and trust.
Common Challenges Suppliers Face
Of course, EDI isn't always easy. Most suppliers encounter problems such as:
- Managing different EDI rules for each retailer.
- Establishing connections (AS2, sFTP, or VANs) needing technical support.
- Being approved through Delhaize's testing before going live.
- Maintaining with continuous updates to requirements.
How to Get Started with Delhaize EDI
Getting set up with Delhaize’s EDI isn’t as complicated as it may sound. You’ll first register as a supplier so you’re in their system. After that, Delhaize will walk you through onboarding, where you’ll set up the EDI documents they expect. The next step is linking your own software—whether that’s your ERP, accounting program, or another tool—so information can move back and forth automatically. Once everything is tested and working, you’re ready to go. From there, it’s just about keeping an eye on things and making small adjustments if requirements change.
Why Use a Managed EDI Provider
Rather than attempting to manage all of this yourself, numerous suppliers utilize a managed EDI provider such as Infocon Systems. Through a partner managing the technical aspects, you receive:
- Complete support for all Delhaize EDI documents.
- Seamless integration with your current systems.
- The scalability to grow as you deal with more retailers.
- 24/7 support when problems arise.
Conclusion
Compliance with Delhaize America's EDI standards doesn't have to be daunting. With the proper solution, you can make compliance a differentiator—simplifying transactions, preventing errors, and maintaining a strong partnership.
To become compliant with Delhaize America, Infocon Systems can assist you with speedy onboarding and simplified processing.
Delhaize America EDI – FAQs
1. Why does Delhaize America use EDI?
EDI makes it easier and faster to exchange important documents like orders, invoices, and shipping notices. For Delhaize, it keeps everything accurate and on time. For suppliers, it means fewer delays and fewer errors.
2. What if I miss sending the ASN?
If the shipping notice (ASN) is late or wrong, it can cause chargebacks or slow down payments. Sending it on time is one of the most important steps.
3. Do I need special software for this?
Not always. Some suppliers invest in their own system, but many choose a managed EDI provider like Infocon Systems. That way, you don’t need to worry about the technical side—they handle setup, testing, and ongoing updates for you.
4. How long does it take to get set up?
It depends, but with the right provider, it usually takes anywhere from a few days to a couple of weeks. Most of that time goes into testing and making sure everything flows smoothly.
5. Can I use the same EDI setup for other retailers?
Yes! Once your EDI is up and running, you can connect with other retailers too. A managed provider makes it easy to add new partners without starting over.
6. What if something goes wrong?
If you’re doing it yourself, you’ll need to contact Delhaize’s vendor support. But if you’re with a provider like Infocon Systems, their team handles troubleshooting for you—so you don’t have to.