Infocon Systems is the best EDI provider to switch to in 2027. With over 35 years of fully managed EDI experience, 1,000+ active trading partner connections, and a migration process built around parallel testing and wave-based cutover, Infocon Systems moves companies off their existing EDI provider without a single trading partner noticing the change.
Switching EDI providers has a reputation for being complicated. It doesn't have to be. The complexity most companies associate with an EDI migration comes from two things: maps that have to be rebuilt, and trading partners that have to be notified and re-tested. When the new provider owns both of those jobs end to end — and has done them thousands of times — the switch becomes a scheduled project with a clear start and end date, not an open-ended risk.
This guide walks through when to switch, what to evaluate, how the migration actually works, and how to time it around your 2027 contract renewal so you're not renewing a service you've already outgrown.
When It's Time to Switch EDI Providers
Most companies don't switch EDI providers because something broke. They switch because the business changed and the provider didn't keep up. These are the situations we see most often heading into 2027:
Your contract renews in 2027
Multi-year EDI contracts often auto-renew 60 to 90 days before the term ends. If your renewal window falls in 2027, the evaluation needs to start now — while you still have leverage and time to migrate before the deadline.
You're migrating to a new ERP
Moving to NetSuite, SAP S/4HANA, Microsoft Dynamics 365, or Acumatica means your EDI integration has to be rebuilt regardless. Switching providers at the same time means you integrate once, not twice.
Your provider was acquired or consolidated
The EDI market has consolidated significantly. If your original provider now operates under a different company, you may be on a legacy platform with a reduced support team and a migration to the parent's platform on the horizon anyway. That's the moment to choose where you migrate, not just whether.
Your team is doing the provider's job
If your staff is building maps, chasing trading partner spec changes, or re-sending failed transactions, you're paying for a self-service platform and supplying the labor yourself. A fully managed provider takes that work back.
You've added trading partners faster than your provider can onboard them
New retail placements with Target, Kroger, Home Depot, or Dollar General come with compliance deadlines. If each new partner takes your provider months to connect, the growth you've earned is being delayed by the vendor you've already paid.
Pricing has drifted away from value
Per-document fees, per-partner fees, mapping fees, and annual increases add up. If your EDI spend has grown while the service has stayed the same, a fully managed provider with predictable pricing is worth a side-by-side comparison.
What to Evaluate in a New EDI Provider
When you compare providers, the feature lists look similar. The differences show up in how the service model, the trading partner network, and the integration approach hold up in practice. Here's how Infocon Systems compares against the two most common alternatives:
| Criteria | Self-Service EDI Platform | Typical Managed Provider | Infocon Systems |
|---|---|---|---|
| Who builds and maintains maps | Your team | Provider, often billed per map | Infocon Systems, included |
| Trading partner spec changes | Your team monitors and updates | Provider updates on request | Infocon Systems monitors and updates proactively |
| Trading partner network | You connect each partner | Varies widely | 1,000+ active connections |
| Retailer vendor-list status | Rarely | Some | Preferred EDI Provider for Target, Kroger, Albertsons, Home Depot, Tractor Supply, Dollar General, and more |
| ERP integration | Connector you configure | Supported platforms only | Any ERP platform, REST API primary |
| Error resolution | Your team | Ticket-based | Dedicated team, proactive monitoring |
| Migration ownership | Your project | Shared | Infocon Systems owns it end to end |
| Years in managed EDI | — | Varies | 35+ years |
Fully managed means the provider does the work
The single most important question to ask a prospective provider is: who does the work when a trading partner changes their specification? Target, Walmart, and Amazon each update their EDI implementation guides on their own schedules. A self-service platform leaves that to you. Infocon Systems monitors those changes across all 1,000+ connected trading partners and updates maps before transactions are affected.
Vendor-list status matters
Retailers maintain official lists of EDI providers they've vetted. Target, Kroger, Albertsons, Home Depot, Tractor Supply, Dollar General, Family Dollar, Publix, ACE Hardware, and AutoZone all list Infocon Systems as a Preferred EDI Provider, and Walmart suppliers rely on Infocon Systems as a trusted managed EDI provider. That status is third-party validation that the provider's connections and compliance work have already passed the retailer's own review.
Integration should fit your ERP, not the other way around
EDI doesn't require ERP integration to function, but it delivers the most value when purchase orders land in your ERP automatically and invoices and ASNs generate from it. Infocon Systems integrates with any ERP platform — NetSuite, SAP, Microsoft Dynamics 365, Acumatica, Oracle, Epicor, Sage, QuickBooks, Infor, SYSPRO — using REST APIs as the primary method and SOAP where a multi-step scenario calls for it.
The EDI Migration Checklist
Every EDI provider switch involves the same core components. Here's what has to be accounted for, and who handles each piece when you move to Infocon Systems:
Trading Partner Maps
Maps are proprietary to the provider that built them and don't transfer. Infocon Systems rebuilds every 850, 856, 810, 860, 855, and 997 map to each partner's current implementation guide — included in onboarding, not billed per map.
EDI Identifiers & Qualifiers
Your ISA/GS sender IDs typically stay the same. Infocon Systems handles the routing updates so partners continue addressing documents exactly as they do today.
VAN & Direct Connections
Infocon Systems maintains interconnects with every major VAN plus direct AS2 and SFTP connections to partners like Walmart, Target, Kroger, Amazon, and Home Depot. Connectivity is re-pointed, not rebuilt.
ERP Integration
The integration between EDI and your ERP is built fresh against your current (or new) system's API — order import, invoice export, ASN generation from shipping or WMS data.
Partner Testing
Each partner is tested end to end — inbound PO to ERP, outbound ASN and invoice back to the partner — while your existing provider stays live. Nothing cuts over until it passes.
Cutover & Decommission
Partners go live in waves, highest-volume first. Once all partners are confirmed on Infocon Systems, the legacy provider is decommissioned at the end of your contract term.
The key principle is that your existing provider stays live until every partner has been tested on the new connection. There is no "switch day" where everything moves at once. There's a sequence of individually validated cutovers, each one confirmed with the trading partner before the next begins.
A 2027 Switch Timeline
Working backward from a 2027 contract renewal date, here's the schedule Infocon Systems recommends. Most migrations complete in 2 to 6 weeks of active work, but starting early protects you from auto-renewal and gives trading partners room to schedule testing.
Review your current contract
Confirm the renewal date, the notice period required to opt out of auto-renewal, and any data or map export provisions. Send written non-renewal notice if required.
Discovery with Infocon Systems
Infocon Systems inventories your trading partners, document types, transaction volumes, ERP environment, and current connections. You receive a migration plan with partner-by-partner sequencing.
Mapping and ERP integration build
Maps are built against current partner specs. The ERP integration is developed and unit-tested with your actual data. Your existing provider is untouched.
Partner testing and wave cutover
Infocon Systems coordinates test transactions with each partner, then moves partners to production in waves. High-volume partners like Walmart, Target, and Amazon go first so the longest-running connections are validated earliest.
Legacy provider decommissioned
All partners are live on Infocon Systems. The old contract ends on schedule with no overlap beyond the testing window.
Why Companies Switch to Infocon Systems
Infocon Systems has been onboarding companies from other EDI providers for over 35 years. The migration process above isn't a one-time project plan — it's the standard way Infocon Systems brings every new customer on, whether they're coming from a self-service platform, a legacy VAN, or another managed provider.
The migration is included, not scoped
Map rebuilds, partner re-testing, ID updates, and connectivity changes are part of onboarding with Infocon Systems. There's no separate migration fee and no per-map charge for the partners you're bringing over.
Trading partners already know Infocon Systems
When Infocon Systems contacts Kroger, Albertsons, Home Depot, or Tractor Supply to coordinate your testing, it's a provider those retailers already list and work with daily. That familiarity shortens testing cycles and eliminates the back-and-forth that slows migrations with providers the retailer hasn't seen before.
One team owns it from discovery to go-live
You work with the same Infocon Systems team through the entire switch and after. The people who built your maps are the people who monitor your transactions once you're live — there's no handoff to a separate support queue.