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Infocon Systems is a Preferred EDI Provider for Sobeys. We connect suppliers to every Sobeys banner, including Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Farm Boy, and Longo's. Our EDI experts handle your complete Sobeys EDI setup, from initial connectivity and testing to final certification within the grocery supply chain. For businesses requiring deeper automation, our technical team can integrate your Sobeys-specific 850, 810, and 856 transactions directly into your ERP system. We build the custom logic necessary to eliminate manual entry and maintain 100% compliance.
We handle every aspect of Sobeys EDI compliance so you can keep product moving to the shelf without interruption.
We review Sobeys' EDI requirements, your vendor type (warehouse or DSD), your ERP system, and current workflows to plan the right integration for your business.
We build custom EDI maps to Sobeys' specifications, including item cross-references, pack and case details, and GS1-128 shipping labels.
We coordinate directly with the Sobeys EDI team and validate every transaction set end to end, so your documents are compliant before you go live.
Launch your fully automated Sobeys EDI connection. Your documents flow on their own while our team monitors and manages everything 24/7.
Sobeys shares its EDI specifications with approved vendors. Here is what the program involves, and how Infocon Systems takes care of each piece for you.
Sobeys buys through two main programs. Warehouse vendors ship to Sobeys distribution centres and work the full order cycle: purchase order, acknowledgment, advance ship notice, and invoice. Direct store delivery (DSD) vendors deliver straight to the store and exchange invoices electronically. The documents Sobeys requires from you depend on the program in your vendor agreement.
We confirm your vendor type with you and set up the exact document set Sobeys expects for it. Nothing extra, nothing missing.
Sobeys onboards vendor EDI by region: Ontario, West, Atlantic, and Quebec. Each region is identified separately in your setup, and the Sobeys EDI team needs your vendor number, EDI identifiers, and connection details before any document can flow. A wrong identifier means orders are sent to the wrong place or never arrive.
Infocon Systems exchanges identifiers and connection details with the Sobeys EDI team for every region you supply, and adds regions as your listings grow.
A Sobeys purchase order (850) arrives electronically with item, quantity, pricing, and delivery details for a specific distribution centre or store. Warehouse vendors respond with a purchase order acknowledgment (855) confirming what will ship, and every document exchanged is confirmed with a functional acknowledgment (997).
Orders land in your ERP or in our web portal the moment Sobeys sends them. Acknowledgments go back automatically, so Sobeys always knows what to expect.
Warehouse shipments need an advance ship notice (856) that matches the physical shipment carton for carton, with GS1-128 labels on each pallet or case that tie the barcode back to the ASN. Sobeys distribution centres use the ASN to receive your delivery, so it has to be sent before the truck arrives.
We build the ASN from your shipment data and generate matching GS1-128 labels, so what Sobeys scans at the dock is exactly what you sent.
The invoice (810) has to reference the Sobeys purchase order, your vendor number, and the payment terms in your agreement, with line items that match what was ordered and shipped. Invoices that don't line up with the order are held for review, which slows down payment.
Our maps carry the PO reference, item numbers, and terms over from the original order, so every invoice to Sobeys matches on the first pass.
Sobeys' specifications follow the ANSI X12 standard and change over time: new documents, updated segments, and new banners. Before go-live, each document is tested with the Sobeys EDI team. After go-live, vendors are expected to keep up with every change Sobeys makes.
Infocon Systems manages the connection, runs testing with Sobeys, monitors every transaction 24/7, and updates your maps whenever Sobeys changes a requirement.
Sobeys publishes the current version of each specification in its vendor documentation. Infocon Systems works from that documentation, so your setup always reflects what Sobeys expects today.
We support all required and optional EDI transaction sets for Sobeys compliance, for both warehouse and direct store delivery (DSD) vendors.
Connect Sobeys directly to your preferred ERP, Accounting, eCommerce, or WMS software.
"From the very beginning, their team demonstrated deep technical expertise and a clear understanding of retail compliance requirements. They worked closely with ours to ensure smooth mapping, testing, and validation across all required documents including POs, ASNs, invoices, and acknowledgements. What stood out most was their hands-on support during integration into our ERP system — they took the time to understand our workflows and customized the setup to ensure everything functioned properly with minimal disruption. If you are looking for a reliable EDI partner, I highly recommend Infocon Systems."
"Overall, our experience with Infocon Systems WebEDI has been very positive. The platform has improved the accuracy and efficiency of our order processing, reduced manual work, and provided strong reliability. Their support and communication set them apart. They're attentive, professional, and truly care about customer satisfaction. It's been a great partnership, of 20 plus years, and we're confident continuing to work with them."
Get a free consultation and see how a Preferred EDI Provider for Sobeys gets you fully compliant with Sobeys' EDI requirements. Fast, reliable, and with zero disruption to your operations.
Sobeys suppliers exchange a core set of ANSI X12 documents: the 850 (Purchase Order), 810 (Invoice), and 997 (Functional Acknowledgment). Warehouse vendors are typically also asked for the 855 (Purchase Order Acknowledgment) and 856 (Advance Ship Notice). Other documents, such as the 860 (Purchase Order Change Request) and 820 (Remittance Advice), may apply depending on your vendor type. Infocon Systems maps and manages every transaction set Sobeys asks for as part of a fully managed Sobeys EDI setup.
Sobeys EDI setup time depends on your vendor type, the documents you need, and whether the documents are integrated into your ERP system. Infocon Systems is a Preferred EDI Provider for Sobeys and manages the whole process for you, from exchanging EDI IDs and connection details with the Sobeys EDI team to mapping, testing, and go-live. Because our EDI experts already know Sobeys' specifications, most of the setup work is done before your first test document is sent.
Infocon Systems is a Preferred EDI Provider for Sobeys. We have delivered fully managed EDI since 1988, with 35+ years of experience, 24/7 support, and a team of EDI experts who handle mapping, testing, compliance, and monitoring for you. Infocon Systems connects Sobeys suppliers with any trading partner and integrates with any ERP system, so one provider covers Sobeys and every other retailer you sell to.
Yes. Infocon Systems integrates Sobeys EDI with any ERP, accounting, or warehouse system. We connect by API or file-based integration and build custom maps that turn Sobeys purchase orders into sales orders in your system, then send acknowledgments, ship notices, and invoices back to Sobeys automatically. Whether you run SAP, NetSuite, Microsoft Dynamics, QuickBooks, Sage, or another platform, Infocon Systems removes manual data entry from your Sobeys order cycle.
Warehouse vendors ship to Sobeys distribution centres and typically exchange the full order cycle: the 850 Purchase Order, 855 Acknowledgment, 856 Advance Ship Notice, and 810 Invoice. Direct store delivery (DSD) vendors deliver straight to stores, so their EDI centres on the invoice. Infocon Systems supports both warehouse and DSD vendors and configures your Sobeys EDI for the program you supply.
Sobeys operates several grocery banners across Canada, including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Farm Boy, and Longo's. Vendor EDI is set up with the Sobeys EDI team by region: Ontario, West, Atlantic, and Quebec. The banners and regions you trade with depend on your vendor agreement. Infocon Systems configures your Sobeys EDI for every region you supply and adds new regions as your business with Sobeys grows.
Sobeys EDI pricing depends on your transaction volume, the documents you exchange, and whether you need ERP integration. Infocon Systems provides a custom quote for each business. Call Infocon Systems at 1.888.339.0722 for a free consultation and a Sobeys EDI pricing estimate.